In his book Emotional Intelligence, Daniel Goleman implied that emotional intelligence, or EQ, might actually be more important than the standard IQ test. Research has shown that because of the standard IQ test being narrow and asking the same questions for each individual, there is a side of human intelligence that is not taken in consideration.
Emotional Intelligence presents five components of EQ. Knowing how to use these components is a must in today’s world where competition is fierce and where ”talent management” is an issue many organizations face. For leaders especially, the ability to understand and measure emotional intelligence, in addition to IQ, can lead to a more accurate measure of an individuals overall intelligence, adding unique insight into employee management.
Let’s take a look at the five components and how to use them in our daily professional lives:
Knowing yourself inside and out is an important step in order to lead. What are your strengths? What are your weaknesses? What drives you to come to work everyday? What are your specific needs? What are your values? What are your goals? You need to be able to answer these questions with ease and accuracy. People who are self-aware are confident in know how their mood affects them, others around them, and how to adjust accordingly. They know when to push, pull, or back down in conversations with their team. To use this component, stay true to yourself and don’t mind what anyone else thinks of you.
A person who is self-regulated is open to constructive criticism and change. Ambiguity doesn’t scare them. They know how to lead with honesty and integrity. As a leader, being able to control your impulses and halt decisions, makes your job easier because you can control your own emotions and redirect disruptive and negative energy. To use this component, become a master in sensing negative energy that is coming towards you.
It’s important to be motivated for the right reasons. While many use this term to simply get a prestigious title on their resume, or a big salary, it’s really important to take the time to go deep to look for your inner motivation. Find it and use it as your purpose. It has to go beyond the salary and status that you have as, for instance, a manager, as that is merely an external reward. Instead, have a passion to work for internal reasons such as the simple joy of being a leader and having the curiosity to always learn more. Motivation has to come from your guts and you need to be immersed in your work. Use your inner drive to keep learning new things and don’t be afraid of asking questions in order to gain in knowledge and wisdom.
A leader should know the difference between sympathy and empathy. Empathy is considering others feelings to make better and informed decisions. Taking in consideration different cultures, a leader should use empathy to retain talent and offer support by listening to his team’s needs. Use this component by being aware of others situations and turn them around to make them see the light and build a cohesive unit.
#5) Social Skills
A leader should be friendly but purposeful. Being able to move people in the same direction is hard to do. Use this component to build strong relationships with your team by using candor and conversations to persuade each member. Using social skills can help you build a network of people that you may not need right now, but will be there to support you and help you in the future.
In order to achieve success, today’s leaders must know how to use EQ to make decisions and build a team around them that’s committed to perform and to produce superior results not just in the short term, but in the long term as well. EQ should be used hand-in-hand with IQ by the future leaders of any organization; this way they have the best of both worlds.